‘Call Mazda First' is new free of charge, aftercare service for customers, launched by Mazda UK. Its a service for customers who have been involved in a vehicle accident or have been victims of automobile theft.
Mazda drivers simply call one telephone number and their claim will be managed by experienced professionals who will liaise with insurers, ensure a courtesy car is provided and minimise the burden associated with insurance claims – all free-of-charge.
All accidents, regardless of fault, are directed through a Mazda Approved Accident Repair Centre, ensuring that any repairs are to Mazda standards, preserving original build integrity and warranty eligibility.
Steve Jelliss, Aftersales Director, Mazda UK commented: “A vehicle accident or theft is a very stressful time and our new Mazda Accident Aftercare Service helps to ease the burden for Mazda drivers, by managing the whole post-event process and providing a comprehensive Mazda-specific service. We’re convinced that by calling the Mazda Accident Aftercare service first, Mazda drivers can reduce the amount of stress and worry that they experience following an accident or theft.”
Mazda currently has 171 Authorised Repairers as well as a network of 177 Mazda Approved Accident Repair Centres (MAARC’s). The developments are part of the Mazda Accident Aftercare programme, launched in August, which is already starting to show growth.
To find out more about the whole Mazda range, or aftercare services please call Mazda Durham on freephone 0800 9804534 or Mazda Darlington on freephone 0800 9804532.